Network Status Updates

All systems are operational.

Last updated 6 days ago

Past incidents

No incidents reported.

2 years ago 2024-04-28 13:00 UTC
Fixed

Fixed

4 years ago 2022-04-24 15:26 UTC

Maintenance has concluded and chat support is operational and ready to assist. Thank you for your patience.

Reported

2 years ago 2024-04-28 13:00 UTC

Beginning at 2:00 AM U.S. Eastern Time, our service provider ZenDesk will be performing scheduled maintenance on our chat interface. The expected timeframe of this maintenance is roughly 30 minutes. During this time, no new chats will begin, and all current chats will be disconnected. If your chat is disconnected as a result, please wait about an hour until the maintenance is resolved and reach out again. We're sorry for any inconvenience this may cause.