All systems are operational.
ns1/ns2.webhostinghub.com - Name resolution services that translate domain names to IP addresses for any domains that are pointed to our nameservers.
Main control panel for managing hosting subscriptions, gaining server access, and accessing billing information.
The cPanel patch has been successfully deployed, and access to File Manager has been fully restored.
Uploads directly through cPanel, as well as viewing, editing, and moving files within File Manager, are now functioning normally.
This issue has been resolved, and no further impact is expected. Thank you for your patience while we worked to restore service.
We are currently working on deploying the cPanel patch. Once this is complete, access to File Manager will be restored. Uploads directly in cPanel as well as viewing, editing, and moving files in File Manager, may not be currently possible. This does not affect command line operation, server operation, or FTP operation.
If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.
At this time we are still awaiting the patch from cPanel. As soon as the patch is received and deployed, access to File Manager will be restored. Uploads directly in cPanel as well as viewing, editing, and moving files in File Manager, is currently not possible. This does not affect command line operation, server operation, or FTP operation.
If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.
We are still awaiting the patch from our partners at cPanel, due to this we still have access disabled to the File Manager.
This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.
In cooperation with our partners at cPanel, we have identified an issue with file manager, and have disabled access while we await a patch to restore functionality. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation.
If you need further assistance, contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.
No incidents reported.