Network Status Updates

If you are experiencing an issue that is not described below, or you have questions regarding your datacenter or hosting, please visit our Help Center.

All systems are operational
Maintenance
MailChannels Launch

We’re thrilled to announce the next phase of our email platform upgrade: MailChannels will soon be deployed across our East Coast and West Coast shared servers!

Key Dates for East and West Coast Servers

December 2nd – December 11th, 2024: Notifications sent to customers managing their own DNS.

December 11th, 2024: Begin deployment of MailChannels across all East and West Coast shared servers.

December 20th, 2024: Full deployment of MailChannels across all East and West Coast shared servers.

Past Incidents

22nd May 2023

No incidents reported

21st May 2023

Support Center Scheduled Maintenance

Our service provider will be performing scheduled maintenance on our communications software. Maintenance is scheduled to begin at 3:00 AM Eastern U.S. time. Once maintenance begins, any ongoing chats will be disconnected, and no new chats will be able to begin until the maintenance is complete. Maintenance is expected to end at 4:30 AM Eastern U.S. time. Updates will be posted here as they become available. We apologize for any inconvenience, and are working with our service provider to make sure that the disruption is as brief as possible.

No impact on customer services, such as web hosting or email, are expected.

  • Updates:

    Maintenance has been completed and services are fully restored. Thank you for your patience.